Terms and Conditions

Rapid delivery, quality product, efficient customer support and secure payment.

Making order

Shopping from us is easy. You can make order using our website. We will send a confirmation email. If you find some mistake about your order, you need to inform us by email or SMS as soon as possible.

About the Shop

These terms and conditions set out the basis upon which you can use our website and place orders for items on offer. By ordering goods from our website, you are deemed to have understood and accepted these terms

Lalgolapi is an online shop. Its Swedish government approved, and Tax/VAT registered company. (Lalgolapi är en e-handelssida, godkänd för FA-skatt med momsreg.nr SE790912269401)
You can contact us by email: info@lalgolapi.se and our address is Sköttmorsväg 13C, 78455, Borlänge, Sweden.

Delivery Policy

Our aim is to dispatch the goods within 24 hours of receiving the order but please allow 3 to 7 working days for delivery.

All the product price is included delivery charges for Sweden only. If you order from outside of Sweden than delivery charges will be added. Contact us for more information.

Our all products are delivered via reputed courier companies with the cheapest possible ways. If you want tracking number or registered post, then you must pay for that as an extra.

We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery. We are also not responsible for any damages caused by the courier companies.

Our Return Policy

We have put in our best efforts to give you high quality garments, latest designs, and value for money. However, should you wish to return any items to us, we also hope to make the process as easy and smooth as possible. To help us achieve this, we would ask you to take a moment to read the information provided below. Refund will be processed based on the mode of payment used while placing the order. Payment will be refunded back to the debit/ Credit card or the account from which the payment was made. Refunds/ Exchange will be processed as quickly as possible. However, we aim to process the refunds within 10 working days, but customers should allow up to 30 working days for the refunds to be made. If you wish to cancel before the items are dispatched you are asked to e-mail us, you will get full refund. If the items are dispatched, you must pay all courier fees. Even any damages caused by the courier companies must be paid by the customer. Since most of our product is party cloths, that means if you open the packet or use it or make some change or anything like that, you cannot return the product. Requested product cannot be return. If any service added to any product than that product also cannot be return.

14 days “öppet köp”

You can return the product within 14 days. But if you open the packet and use or damage the product then you cannot return it. Any kind of used product cannot be returned.

The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly accurate values. Since most of the products have intricate handwork, there may be slight variation in the pictures displayed and the respective actual products.

Every care is taken to describe products as accurately as possible. Designs and colors may vary, also colors and embroidery are not guaranteed. Due to photographic light, items may appear slightly different in colors and embroidery.

Please be careful when items must be returned in their original condition. Original condition means that items must be unused and unworn, with no marks, scent, or damage. Items should be returned in their original packaging with product tags/tickets attached.

Majority of our items are hand embroidered and therefore fragile in their usage. From time-to-time beading/ sequence may get displaced and this is not regarded as a fault but is due to the nature of the work. These garments should be worn with care.

Payments

  1. We have a business contract with Klarna Bank. All kind of card / bank payment is controlled by Klarna.
  2. We also except Swish mobile payment. Use only this business number for payment “1231524867” write down you order number in the massage field on swish app.
  3. We also except Bank Giro payment. Use Bg-number 5585-5910, write down you order number as OCR.

If you are outside from Sweden, contact us for more payment gateways.

Some other Terms & Conditions

you must be at least 18 years old to make any order. We reserve the right to final sale as well as any image and typing errors on the Site, such as errors in product description or technical specification, incorrect prices, and price adjustments (such as changed prices from suppliers or currency changes) or incorrect information regarding whether an item is in stock.  We also reserve the right to correct any such errors and to change or update the information at any time. If an incorrect price has been entered for an item that you have ordered, we will of course notify you of this and await your approval of the corrected price before continues with the order. All image information on the site must be illustrations only. Such illustrations cannot guarantee the exact appearance of the product. We are not responsible for information on the Site that comes from a third party.

The site, and all content on it, is owned by Lalgolapi or its licensors. The information is protected by, among other things, intellectual property law and market law. This means that trademarks, company names, product names, images and graphics, design, layout and information about goods, services and other content may not be copied or used without the written approval of Lalgolapi.

We take no responsibility for indirect damages that may occur due to the product. We do not accept responsibility for delays / errors due to circumstances beyond the company’s control. These circumstances can be, for example, a labor dispute, a fire, a war, a government decision, reduced or no delivery from a supplier. Furthermore, no responsibility is taken for any changes to products / product properties that have been changed by the respective supplier and other factors beyond our control. Your personal information’s are saved according to the Swedish /European Law (EU/EEA), which is called PUL and GDPR. If you want to get more information’s about our policy, contact us. We will not sell your personal information’s to any third party.

Others

 Läs mer om distansavtalslagen hos Konsumentverket: http://www.konsumentverket.se/

Konsumentköplagen / ARN ger dig alltid rätt att reklamera defekta varor, under förutsättning att du meddelar Lalgolapi om felet inom skälig tid efter att du upptäckt det. Vid tvist hänvisar vi till ARN (Allmänna reklamationsnämnden), vi följer alltid deras rekommendationer. Konsumentköplagen, som tillvaratar dina intressen som kund, gäller naturligtvis också när du handlar hos oss. I det fall du som kund inte är tillfreds med din hantering i ett ärende kan du själv ta kontakt dirket med ARN. Allmänna Reklamationsnämnden, Box 174, 101 23 Stockholm http://www.arn.se/ . EU-kommissionen har också inrättat en onlineplattform för tvistlösning och klagomål på nätet. Du hittar länken till sidan här https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

https://www.imy.se/lagar–regler/dataskyddsforordningen/

Location

Lalgolapi
Sköttmorsväg 13 C, 
78455 Borlänge, Sweden

Contact

+46 76 90 90 112
info@lalgolapi.se